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11 February 2011

Customer Sales Service Representative / Office Secretary - UAE

Customer Sales Service Representative / Office Secretary 
to be based in Sharjah

Job Summary:

  • Coordinate the customer order fulfillment process by identifying, recording and maintaining all appropriate customers, product and delivery information, following up orders throughout the delivery and invoicing phases.
  • Function as the primary customer service contact by providing product and/or sales order information 
  • to customers.
  • Develop and maintain long-term customer relationships by proactively managing customer expectations - in alignment with the appropriate business strategy - document and/or provide the appropriate information to customers.
  • Provide support to internal functions.
  • Administer product sample requests.
  • Identify sales leads, collect and forward information regarding customer strategies or trends to the relevant business unit(s).
  • Support the sales forecast process.
  • Assist in credit & collection efforts.

  • Experience in working with senior management.
  • At least 3 years experience within a multinational solid business administration.
  • Good MS Office skills.
  • Excellent communication skills in English.
  • Strong commercial skills.
  • Proactive, hands-on attitude.
  • Have an affinity for food.
A detailed CV may be sent by email to: mentioning “CSSR DUBAI” as subject.

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