Customer Sales Service Representative / Office Secretary - UAE

Customer Sales Service Representative / Office Secretary 

to be based in Sharjah

Job Summary:

• Coordinate the customer order fulfillment process by identifying, recording and maintaining all appropriate customers, product and delivery information, following up orders throughout the delivery and invoicing phases.
• Function as the primary customer service contact by providing product and/or sales order information 
• to customers.
• Develop and maintain long-term customer relationships by proactively managing customer expectations - in alignment with the appropriate business strategy - document and/or provide the appropriate information to customers.
• Provide support to internal functions.
• Administer product sample requests.
• Identify sales leads, collect and forward information regarding customer strategies or trends to the relevant business unit(s).
• Support the sales forecast process.
• Assist in credit & collection efforts.

Requirements:

• Experience in working with senior management.
• At least 3 years experience within a multinational solid business administration.
• Good MS Office skills.
• Excellent communication skills in English.
• Strong commercial skills.
• Proactive, hands-on attitude.
• Have an affinity for food.

A detailed CV may be sent by email to: jobs@fromatech.com mentioning “CSSR DUBAI” as subject.