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18 March 2011

Customer Service Manager Pakistan Job

Please send your resumes to saad.waqar@amfco. net with the name of the relevant job you are applying for in the Subject of the email.

Customer Service Manager 
The job of a Customer Service Manager is a highly focused position to ensure that the organization understands and satisfies its customer's requirements. They help in developing customer service policies and procedures for an organization and they handle face-to face complex inquiries from customers. A Customer service manager's main aim is to provide fantabulous customer service.

Duties and Responsibilities 
▪ Solving and investigating customer's long-standing or complex problems passed on by the customer service   

  assistants.
▪ Communicating politely with customers by email, letter, face to face, and telephone.
▪ Handling all customer complaints or major incidents, like customer ill health problem or a security issue.
▪ Visiting customers for the provision of one-to-one service and developing complaints or feedback procedures for 

  the use of customers.
▪ Providing advice and help to customers using the products or services of the organization.
▪ Issuing compensations or refunds to customers and maintaining accurate and timely records of correspondence 

  or discussions with the customers.
▪ Supervising customer service teams, learning about the products or services of the organization, and following  
  up-to-date with modifications.
▪ Training staff or employees to deliver excellent customer service and involving in staff appraisals and recruitment 
  process.
▪ Developing customer service standards, policies and procedures for the organization or department.
▪ Keeping abreast developments and changes in customer service field by reading pertinent journals, attending 

  meetings and courses.
▪ Analyzing data or statistics to identify the customer service level, the organization is providing.


Skills and Specifications
▪ Politeness, confidence, tact, patience, politeness, and diplomacy while dealing with complex problems.
▪ Motivational, listening, and problem-solving skills.
▪ Ability to produce creative ideas to ameliorate customer service standards.
▪ Should be able to ameliorate customer service skills.
▪ Ability to lead and supervise teams and work under tight deadlines.

Education and Qualifications
▪ Degree in Consumer studies, Business studies, or Management studies related field or equivalent, from an accredited institution. Experience in customer service management related activities will be considered as Addon.

Support Engineer:
Skill Set
Outstanding communication skills; professional demeanor, articulate, polite, calm, patient, able to stay polite under pressure.
Excellent troubleshooting skills; resourceful, intelligent, determined, follows through until issue has been resolved.
Strong work ethic and sense of responsibility to department's goals and company's success.
Must be self-managed; able to effectively prioritize workload and manage projects with little to no supervision.
Ability to document all calls and solutions.

Job Description PRIMARY RESPONSIBILITIES:
Assist customers with basic to advance troubleshooting, installation.
Create new or update existing support cases with a clear description of the customer's issue.
Determine source of computer problems (hardware, software, user access, etc.) and related computer peripherals.
Advise customer on appropriate action.
Provide our customers with a high level of technical service.
Work with Supervisor and Lead to make sure maximum coverage is available at all times including lunches, testing, training, etc.
To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, OS, software and related peripherals Job Requirements.
To ensure integrity and confidentiality are maintained.
Provide exceptional customer service.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
To be a part of trainings and other technical webinars/events to get more knowledge about assigned products and to stay updated and at power.
Perform hardware and software installations.
Provide on-the-job training to new department staff members.
Provide computer orientation to new company staff.

KNOWLEDGE AND SKILL REQUIREMENTS
Basic reading, writing, and arithmetic skills required.
Advanced knowledge of company supported applications. Ability to learn and support new applications. Work with staff requires interpersonal skills.

SUMMARY
Provide support to customers on all company supported applications. Troubleshoot computer problems and determine source, and advise on appropriate action. Complete application project-based work.

Thanks & Regards

____________ _________ _________ _________ __
Saad Waqar | Sales Account Manager
AMFCO International PAKISTAN
Voice : +9221 279 1126-29
Fax : +9221 279 1132
Mob : +92 300 22 00 681
Email : saad.waqar@amfco. net

Software Developer Karachi Pakistan Job

Company: Avanza Solutions
Experience Required: 2-3 years development experience
Technology: .Net (C#, asp.net, Sql server) C++ with be an added advantage
Additional Skills required: 
Threading and Socket
Designing and debugging skills

J2EE resource Karachi Pakistan Job

Assalam'o Alikum,

A Pvt Telecom company is looking for a J2EE resource.

The candidate must have the following.


Profile Required

-Graduate in Computer science/Telecommuni cation from a reputable University.
-0-1 years of working Exp.
-Knowledge of Telecom background will be a plus.

Techninal Skills Required
-MySQL Database
-Java, J2EE,Hibernate, Spring framework, Servlets
-JSP,JQuery, AJAX, JSTL, Sitmesh

Note:
-Salary Range depends upon profile of the candidate.

Interested please send your resume to  ameen.raza@gmail. com

Kind Regards,

Ameen Raza
Software Engineer
Cloud BPO Pvt Ltd.
Cell:0334-3233069, 0321-8750714
Tel:021-34515415
Office:021-35861176 ,021-35865605

Software Developers Lahore Pakistan Job

Software Engineer

Position
: 5

Skills and Knowledge Requirement
Strong knowledge of software development standards and technologies
Programming Client/Server and desktop applications under Microsoft .Net platform
Strong background in object oriented design methodology
Database programming using Microsoft SQL Server 2005
Expert in ASP.NET, C#, VB.NETSQL Server 2005 and JavaScript


Job Responsibilities and Tasks
Full lifecycle application development.
Designing, coding and developing and unit testing applications.
Analyzing requirements.
Understanding existing applications.
Integrating software with existing systems.
Follow and maintain design and coding standards set in by the organization.
Complete tasks assigned as per time lines.
Debugging and fixing any issues in the software.
Perform research on assigned activity.

Educational /Experience Requirements
Minimum Bachelor of Science (Computer Science) degree or equivalent.
Minimum of 1-3 years experience in software development.

Associate Software Engineer

Position: 2

Skills and Knowledge Requirement
Strong knowledge of software development standards and technologies
Programming Client/Server and Web based applications
Strong background in object oriented design methodology
Expert in HTM*HTML, CSS, JavaScript, AJAX, Smarty, Web 2.0payment
gateway
 integration
Should have experience of PHP, MYSQL, Drupal, Joomla and other projects,
Templates, Themes and Skin Customizations

Job Responsibilities and Tasks
Full lifecycle application development.
Designing, coding and developing and unit testing applications.
Analyzing requirements.
Understanding existing applications.
Integrating software with existing systems.
Follow and maintain design and coding standards set in by the organization.
Complete tasks assigned as per time lines.
Debugging and fixing any issues in the software.

Educational /Experience Requirements
Minimum Bachelor of Science (Computer Science) degree or equivalent.
Minimum of 1 year experience in software development.

Software Engineer

Position: 5

Skills and Knowledge Requirement
Strong knowledge of software development standards and technologies
Programming Client/Server and Web based applications
Strong background in object oriented design methodology
Expert in HTM*HTML, CSS, JavaScript, AJAX, Web 2.0, payment gatewayintegration
Should have experience of PHP, MYSQL, Joomla

Job Responsibilities and Tasks
Full lifecycle application development.
Designing, coding and developing and unit testing applications.
Analyzing requirements.
Understanding existing applications.
Integrating software with existing systems.
Follow and maintain design and coding standards set in by the organization.
Complete tasks assigned as per time lines.
Debugging and fixing any issues in the software.

Educational /Experience Requirements
Minimum Bachelor of Science (Computer Science) degree or equivalent.
Minimum of 1-3 years experience in software development.

only Lahore based candidates can apply irrelevant CVs will not be entertained,
post resume at gulzaibch@gmail. com
-- Thank you,
Muhammad Shoaib Ullah.

Chief Technical Officer
I3 Systems (Pvt.) Ltd. 

Software Developers Lahore Pakistan Job

Software Engineer

Position
: 5

Skills and Knowledge Requirement
Strong knowledge of software development standards and technologies
Programming Client/Server and desktop applications under Microsoft .Net platform
Strong background in object oriented design methodology
Database programming using Microsoft SQL Server 2005
Expert in ASP.NET, C#, VB.NETSQL Server 2005 and JavaScript


Job Responsibilities and Tasks
Full lifecycle application development.
Designing, coding and developing and unit testing applications.
Analyzing requirements.
Understanding existing applications.
Integrating software with existing systems.
Follow and maintain design and coding standards set in by the organization.
Complete tasks assigned as per time lines.
Debugging and fixing any issues in the software.
Perform research on assigned activity.

Educational /Experience Requirements
Minimum Bachelor of Science (Computer Science) degree or equivalent.
Minimum of 1-3 years experience in software development.

Associate Software Engineer

Position: 2

Skills and Knowledge Requirement
Strong knowledge of software development standards and technologies
Programming Client/Server and Web based applications
Strong background in object oriented design methodology
Expert in HTM*HTML, CSS, JavaScript, AJAX, Smarty, Web 2.0payment
gateway
 integration
Should have experience of PHP, MYSQL, Drupal, Joomla and other projects,
Templates, Themes and Skin Customizations

Job Responsibilities and Tasks
Full lifecycle application development.
Designing, coding and developing and unit testing applications.
Analyzing requirements.
Understanding existing applications.
Integrating software with existing systems.
Follow and maintain design and coding standards set in by the organization.
Complete tasks assigned as per time lines.
Debugging and fixing any issues in the software.

Educational /Experience Requirements
Minimum Bachelor of Science (Computer Science) degree or equivalent.
Minimum of 1 year experience in software development.

Software Engineer

Position: 5

Skills and Knowledge Requirement
Strong knowledge of software development standards and technologies
Programming Client/Server and Web based applications
Strong background in object oriented design methodology
Expert in HTM*HTML, CSS, JavaScript, AJAX, Web 2.0, payment gatewayintegration
Should have experience of PHP, MYSQL, Joomla

Job Responsibilities and Tasks
Full lifecycle application development.
Designing, coding and developing and unit testing applications.
Analyzing requirements.
Understanding existing applications.
Integrating software with existing systems.
Follow and maintain design and coding standards set in by the organization.
Complete tasks assigned as per time lines.
Debugging and fixing any issues in the software.

Educational /Experience Requirements
Minimum Bachelor of Science (Computer Science) degree or equivalent.
Minimum of 1-3 years experience in software development.

only Lahore based candidates can apply irrelevant CVs will not be entertained,
post resume at gulzaibch@gmail. com
-- Thank you,
Muhammad Shoaib Ullah.

Chief Technical Officer
I3 Systems (Pvt.) Ltd. 

Oracle Fusion Middleware Administrator UAE Job

Assalam O Aalaikum,
   Below is the requirement for the Oracle Fusion Middleware Administrator.  If you have any profiles with similar experience, please forward them to me.

Job Requirements
We are urgently looking for Oracle Fusion Middleware Administrator to work for a reputable Govt. client in Abu Dhabi.

Profile Requirements 
-       Experience= Mid Career; 03-06 years experience.
-       Joining= one month notice.
-       Education= At-least computer science graduate

Technical Skills

General Requirements
-       Experience with Oracle Application Server 10gR2, Oracle Application Server Portal, and Oracle Fusion  

        Middleware 11gR1, Oracle Webcenter11g, and Oracle Web logic Server 11g.
-       Experience with Oracle SOA Suite, OSB
-       Experience with Oracle Identity Management (OIM, OAM, OVD, OID,SSO)
-       Experience with Oracle Universal Content Management
-       Must be able to install and configure Oracle Application and OID Server 10g Release 2 and Oracle Fusion   

        Middleware 11gR1
-       Must be able to install and configure Oracle Fusion middleware products in High-Availability Environment.
-       Experience working on a Solaris & Linux platform
-       Familiar with implementation of java applications
-       Familiar with deploying applications to an Oracle application server suite and/or Web Logic suite
-       Good understanding of distributed technologies.
-       Client facing confidence with good communication skills.
-       End to end delivery responsibility with full ownership of assignments, proactive attitude, and excellent team  

        players.
-       Perform troubleshooting analysis, and identify possible solutions for implementation by the development  
        team.
-       Communicate effectively through written and oral presentations on system standards, policies and        
        procedures. 
-       Assist in the Application Solutioning process.
-       Knowledge about the ITIL processes


Must have:
-       Oracle Web logic Server installation and administration
-       Oracle Web Center installation and administration
-       Experience with Oracle Universal Content Management
-       Oracle Identity Management installation and administration
-       Oracle Application Server
 10g Portal installation and administration
-       Oracle SOA Suite
 installation and administration
-       Experience in Unix (Solaris, HP) and Linux Platforms
-       Ready to do production support for Production systems.


Plus to have:
-       Experience with shell scripts, SQL & PL/SQL & J2EE.
-       Web services
 & SOA Concepts

graphic designer Karachi Pakistan Job

Dear All

There is an opportunity of earning 10-12K per month for a graphic designer
in a reputable MG Solution situated @ Gulshan.
REQUIRED SKILLS
1)Photoshop Illustrator
2)DreamViewer
3)Flash

Contact:Abdul Karim ' 0302-2570094 '

Associate Software Engineer Etilize Karachi Pakistan Job

Etilize Pvt Ltd is accepting application for the following position(s):
*1) **Associate Software Engineer*
Experience : 6th month - 1 year of Web Development especially in Java/J2EE
Skills: Java/J2EE, MySQL , Struts, HTML, Javascript and Ajax
* 2) Senior Software Engineer*
Experience : 2 - 3 year of Web Development especially in Java/J2EE

Skills: Java/J2EE, MySQL , Struts, HTML, Javascript and Ajax

Please find the attached job details for both posts. <jobs@salsoft. net>

--
Thanks & Regards,

Software Architect Karachi Pakistan Job

Software Architect (1
Immediate position)

============ ========= ========= ========= ========= ========= ========= ========= ======

Requirement: 
- Must hold a Bachelor’s degree in Computer Science from an accredited
  institution
- Having 7+ years of experience in software development with 2-3 years of
  experience of architecture and design
- Solid understanding of Object Oriented Analysis and Design
- Expertise
 in web-based application design, practices and implementation
- Clear understanding of HTTP Protocol, XML/XSL, Web Services (REST, SOAP) and
  AJAX
- Experienced in Java/JEE - Servlets, Struts, spring, php, Hibernate,
  Apache, JBoss and IIS
- Extensive knowledge of Web applications Security
- Databases design
 and performance optimization skills - particularly for
  MySql, Microsoft SQL Server
- Knowledge
 of Deployment Topologies, Server roles, Web servers
  scalability/ load balancing etc
- Preferably close exposure to Linux operating system and its architecture
- Passion for work in open source environment and technologies
- Must be a team player having good oral and written interpersonal
communication skills

Responsibilities: 
- Analyze, Design and overlook implementation of a product based on enterprise
  and web technologies
- Performance optimization of application, its components and database on
  regular basis
- Document design artifacts and related documents
- Close interaction with the implementation teams to ensure code as per the
  design and coding guidelines
- Design and Code review

Interested candidate
may email their CV at shaikhnadir@ hotmail.com.

Note: Excellent
remunerations would be offered for the right candidate. The positions is based
in Karachi, Pakistan

Thanks & Regards

Nadir Hussain