Job Summary:
A well conversant and experienced Technical writer will contribute to the technical knowledge base of software development, partners and employees. This includes designing, researching, writing, editing and publishing a wide variety of technical materials in support of complex Cloud software applications that automate Cloud computing, networks etc.
Key Responsibilities:
She/He will be involved in
* Designing researching, scheduling, writing, editing, and publishing a wide variety of technical materials for customers, partners, and employees in support of complex Cloud software applications that automate Cloud computing, networks.
* Preparing and updating software guides, online help systems, point and click tutorials, technical papers, quick starts, evaluation tools, wizards, installation guides, Knowledge Base articles, and more.
* Collaborating with sales, engineers, marketing, customers, partners, technical services professionals, software developers, and quality assurance analysts to ensure that materials produced are effective for the intended audience.
* Contributing to the design of user interfaces to improve users' understanding and ability to navigate efficiently.
* Creatively empowering customers and partners to resolve issues arising during software installation or use, thus contributing to customer satisfaction, speeding the time to resolution, and reducing support costs.
* Performing other duties and projects as assigned.
Skills Required:
* Excellent communication skills (verbal and written).
* Impeccable writing and editing abilities with writing samples that demonstrate these skills
* Excellent technical knowledge of various latest technologies regarding Information technology i.e Cloud Computing etc.
* Able to interpret technical information and be able to relay it to users with great understanding.
* Strong proofreading and editorial skills.
* Able to work in a supportive team role.
* Good organizational, time management.
* Results and detail oriented.
Experience:
* Atleast 3 years of experience required.
Interested candidates can send their resumes at irfanaziz@ovex.com.pk
A well conversant and experienced Technical writer will contribute to the technical knowledge base of software development, partners and employees. This includes designing, researching, writing, editing and publishing a wide variety of technical materials in support of complex Cloud software applications that automate Cloud computing, networks etc.
Key Responsibilities:
She/He will be involved in
* Designing researching, scheduling, writing, editing, and publishing a wide variety of technical materials for customers, partners, and employees in support of complex Cloud software applications that automate Cloud computing, networks.
* Preparing and updating software guides, online help systems, point and click tutorials, technical papers, quick starts, evaluation tools, wizards, installation guides, Knowledge Base articles, and more.
* Collaborating with sales, engineers, marketing, customers, partners, technical services professionals, software developers, and quality assurance analysts to ensure that materials produced are effective for the intended audience.
* Contributing to the design of user interfaces to improve users' understanding and ability to navigate efficiently.
* Creatively empowering customers and partners to resolve issues arising during software installation or use, thus contributing to customer satisfaction, speeding the time to resolution, and reducing support costs.
* Performing other duties and projects as assigned.
Skills Required:
* Excellent communication skills (verbal and written).
* Impeccable writing and editing abilities with writing samples that demonstrate these skills
* Excellent technical knowledge of various latest technologies regarding Information technology i.e Cloud Computing etc.
* Able to interpret technical information and be able to relay it to users with great understanding.
* Strong proofreading and editorial skills.
* Able to work in a supportive team role.
* Good organizational, time management.
* Results and detail oriented.
Experience:
* Atleast 3 years of experience required.
Interested candidates can send their resumes at irfanaziz@ovex.com.pk
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