Customer Sales Service Representative / Office Secretary
to be based in Sharjah
Job Summary:
- Coordinate the customer order fulfillment process by identifying, recording and maintaining all appropriate customers, product and delivery information, following up orders throughout the delivery and invoicing phases.
- Function as the primary customer service contact by providing product and/or sales order information
- to customers.
- Develop and maintain long-term customer relationships by proactively managing customer expectations - in alignment with the appropriate business strategy - document and/or provide the appropriate information to customers.
- Provide support to internal functions.
- Administer product sample requests.
- Identify sales leads, collect and forward information regarding customer strategies or trends to the relevant business unit(s).
- Support the sales forecast process.
- Assist in credit & collection efforts.
Requirements:
- Experience in working with senior management.
- At least 3 years experience within a multinational solid business administration.
- Good MS Office skills.
- Excellent communication skills in English.
- Strong commercial skills.
- Proactive, hands-on attitude.
- Have an affinity for food.
